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Why BelaStem
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Farm Direct Marketplace for Floral Professionals

BelaStem empowers family-owned farms with modern ecommerce while giving floral professionals a direct line to sustainable, premium products

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Buy Flowers by Bunch or Box

Agapanthus Alstroemeria Aster Bird of Paradise Bouquets Button Pom Calla Lily Carnation Craspedia Cushion Pom Daisy Pom Disbud Ball Mum Disbud Mum Football Mum Garden (Look) Rose Gerbera Greens Hydrangea Minicarnation Novelty Pom Ranunculus Rose Santini Pom Spray Rose Snapdragon Spider Mum Star of Bethlehem Statice Sunflower
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Why Use BelaStem?

BelaStem empowers family-owned farms with modern ecommerce while giving floral professionals a direct line to sustainable, premium products.

🌱 Benefits for Growers

  • Personalized e-commerce storefront (SEO-optimized)
  • Sell direct to existing and new customers
  • Comprehensive product management – sales, inventory, catalog, photos
  • Seamless logistics and delivery through UPS WorldEase

🌸 Benefits for Floral Professionals

  • Farm direct, fresh product in as little as 48 hours
  • Use Rosie™ AI agent to search by farm, variety, color, stem length
  • Reliable UPS tracking and delivery direct to your business
  • All-inclusive pricing, no surprise delivery or brokerage fees

How It Works

From farm to florist, BelaStem makes ordering flowers simple, transparent, and fast.

Explore & Order

Browse by farm, variety, color, or stem length. Place your order directly with the grower.

Grower Confirms

The grower accepts and processes your order, cutting flowers to order for maximum freshness.

Seamless Logistics

BelaStem integrates with UPS WorldEase: labels, customs, tariffs, and delivery are all handled automatically.

Receive Fresh Blooms

Your flowers arrive at your business in as little as 24–48 hours, ready for design and resale.

How BelaStem Benefits Your Business

Brown leather key ring with brass metal loops and rivets on wood table.

1. Cut to Order

Order directly from family owned, sustainably certified growers with thousands of products.

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2. Ease of Use, All Inclusive Pricing

BelaStem's AI Rosie 🌹 makes finding products and ordering fast and simple. All inclusive pricing and full customer support included.

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3. Direct Delivery to Your Store

Flowers are delivered directly to your business in as little as 2 - 4 business days. No middlemen, brokers, or surcharges.

Help & Support

Questions often asked by buyers. Have a different question and can't find the answer you're looking for? Reach out to our support team at [email protected] or call our toll free number 1-833-512-1527.

Getting Started

Who can sign up to purchase products on BelaStem?
BelaStem is created for all floral professionals who have a need to purchase bulk flowers or wholesale quantities of flowers. Florists, wedding planners, event planners, hotels, restaurants, funeral homes are encouraged to create an account!
Do I need an EIN or resale number to register?
Yes. BelaStem is created for floral professionals and is "to-the-trade" and we unfortunately cannot currently sell products to individuals.
I am having trouble registering, what do I do?
If you are having trouble registering on BelaStem.com, please contact our customer support team at [email protected] or call our toll free number, 1-833-512-1527.

Ordering & Products

Do you require minimum product orders?
Yes. All of our farms will ship in standard box sizes with specific stem numbers per box. These box packs and stem counts will appear on the product pages as you browse for products. For example, roses would typically have a 100 stem count per box and a hydrangea would have a 40 stem count per box. These will typically be the minimum number of stems you will be able to purchase per farm depending on the product and pack size.
Can I purchase different products from multiple farms in a single order?
Yes! BelaStem is specifically designed for you to have the ability to purchase multiple products from multiple farms all at once. Shop products from multiple farms and add those products to your cart. Once you are ready to check out, you will purchase your products and the individual farms will receive and process your order.
Can I order products for a future event?
Yes. BelaStem farms will allow for orders up to five weeks in advance.
How do I know the farm has received my order?
Once you have placed your order on BelaStem, you will receive an email confirmation that the farm has received your order. The farm will then review the order, double check their current availability and accept your order. Once the farm has accepted your order, you will receive an additional confirmation email that the farm is currently processing your order and preparing to ship.
Can the farm cancel my order or not fulfill it?
BelaStem is a marketplace intended for flower farms to create a storefront and be able to sell their products directly to floral professionals. We work with farms to encourage them to upload accurate product descriptions and corresponding weekly availability. However, we cannot guarantee that a farm will have availability of your product. If the farm does not currently have availability of the product that you have ordered, they will need to inform the buyer within 24 hours of the daily fulfillment deadline that they do not have current inventory for the product that you want.
Can I change or cancel an order after I have submitted it through BelaStem?
Once you submit your order, the farm has several hours to fulfill the order. Once the farm has accepted and fulfilled your order (they have packed and shipped) we cannot change or cancel your order. If you contact our customer support team prior to the order being fulfilled, we will do our best to try and modify your order, but we cannot guarantee that we will be able to do so. Please carefully review your order type, amount, delivery date and other details before submitting your order.

Pricing & Payment

Are shipping costs included in your pricing?
Yes! Our pricing for products from South America are all inclusive. Shipping, handling, and delivery are all included in the price per stem price you see on the product details page.
Can I pay with a check?
No. BelaStem accepts a wide variety of secure payment methods including:
  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club
  • Mobile Payments: Apple Pay, Google Pay
  • Digital Wallets: PayPal, Venmo
  • Buy Now, Pay Later: Affirm, Afterpay, Klarna
  • Bank Transfers: ACH Direct Debit (for larger orders)
All payments are processed securely through Stripe's encrypted payment platform.
Can you offer me terms or credit?
Currently, no. BelaStem is developing a premium product that will enable customers who buy with a certain frequency and volume to receive special discounts and benefits.
How do I know my payment is secure?
BelaStem is built with the highest online security standards. We do not store your credit card data on our servers and use reputable credit card processors to process your transaction.

Shipping & Delivery

How long will it take to receive my flowers once I have placed my order?
Depending on the location of the farm fulfilling your order and what time of day you order, you can plan on receiving your flowers in 3-5 days. Please see Terms of Use, Shipping for details on order cut offs times and dates. Daily order deadlines will appear on the product page once you are ordering. PLEASE NOTE: We will do everything we can to ensure a timely delivery, but please plan out 24 hours for your delivery as we are dependent on UPS/FEDEX and they reserve the right to have a 24 hour window of the stated delivery date.
What is the earliest BelaStem can deliver my order?
Our delivery times are based on the location of the farm where you ordered the products, the time of day you ordered products and if that order has met the daily deadline for the farm to ensure delivery to UPS. Generally, orders will be delivered in 3-5 business days. Some orders can be delivered in 48 hours. BelaStem currently cannot provide orders that require a faster delivery time.
How can I ensure I receive my products by my chosen delivery date?
You can view available delivery dates and order deadlines on the product detail page of the product you are planning on purchasing. Products will be delivered within 3-5 business days, and the dates available for delivery will appear on the product detail page. For your order to be received, processed, and delivered to the airport on the same day, your order must be submitted prior to 9am EST.
How do I track my packages once I have completed my purchase?
Once your order is placed, you will receive a confirmation from BelaStem that your order has been accepted and fulfilled by the farm. The farm then transports your flowers to the appropriate UPS facility for export. Once your order is received by UPS you will receive a tracking number that you can follow through their website indicating where the package is and estimated delivery date and time.
Can I ship to another address other than my credit card billing address?
Yes. When you check out, be sure to check addresses for delivery and for billing. If they are separate, please indicate the delivery address is different from the billing address.
Can I receive an order at my personal residence?
BelaStem is a B2B marketplace and shipping rates have been negotiated for delivery to a business address. If you require delivery to a residential address, UPS will charge a $4 fee which will be additional to your total product and delivery cost.

Customer Support

What if my product arrives damaged or is not what I ordered?
If your order is not consistent with your enclosed purchase order and/or there is physical damage to the box and contents, please contact [email protected] or call our toll free number, 1-833-512-1527. Please note per our Terms of Use, that all claims and disputes must be filed WITHIN 48 HOURS of receiving your product. Unfortunately, BelaStem cannot process claim or refund appeals after 48 hours of your receipt of the delivery.
Can I get a refund or credit if I am not happy with the product I received?
Once you have filed a claim or dispute with our customer service team, we will review the claim and take appropriate action, including issuing a credit or refund if it is found that the farm or shipper is responsible for the issues related to the disputed product.
Can I speak to someone about my order?
Yes. You can contact our customer support staff at [email protected] or call our toll free number, 1-833-512-1527.
Can I speak directly with the farm about my order?
BelaStem is a fully supported marketplace and part of our service is to work with the farms to provide their best products, timely responses, efficient packaging and logistics. Our customer service people are happy to help answer any questions you may have. We encourage BelaStem customers to leave reviews and ratings for the products and farms that they enjoy!