BelaStem

Buy Flowers by Bunch or Box

Alstroemeria Aster Bird of Paradise Button Pom Calla Lily Carnation Craspedia Cushion Pom Daisy Pom Disbud Ball Mum Disbud Mum Football Mum Garden (Look) Rose Gerbera Greens Hydrangea Minicarnation Novelty Pom Ranunculus Rose Santini Pom Spray Rose Snapdragon Spider Mum Star of Bethlehem Statice Sunflower

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Why Use BelaStem?

BelaStem empowers family-owned farms with modern ecommerce while giving floral professionals a direct line to sustainable, premium products.

🌱 Benefits for Growers

Personalized e-commerce storefront (SEO-optimized)
Sell direct to existing and new customers
Comprehensive product management – sales, inventory, catalog, photos
Seamless logistics and delivery through UPS WorldEase

🌸 Benefits for Floral Professionals

Farm direct, fresh product in as little as 48 hours
Use Rosie™ AI agent to search by farm, variety, color, stem length
Reliable UPS tracking and delivery direct to your business
All-inclusive pricing, no surprise delivery or brokerage fees

How It Works

From farm to florist, BelaStem makes ordering flowers simple, transparent, and fast.

Explore & Order

Browse by farm, variety, color, or stem length. Place your order directly with the grower.

Grower Confirms

The grower accepts and processes your order, cutting flowers to order for maximum freshness.

Seamless Logistics

BelaStem integrates with UPS WorldEase: labels, customs, tariffs, and delivery are all handled automatically.

Receive Fresh Blooms

Your flowers arrive at your business in as little as 24–48 hours, ready for design and resale.

BELASTEM TERMS OF USE FOR SHIPPING, DELIVERY, CREDITS, ETC.

Shipping

BelaStem uses UPS WorldEase to ship each package. Shipping is FREE to buyers. All shipping, taxes, and fees are handled by BelaStem and/or are included in the all inclusive pricing.

Order requests will be fulfilled within 2-4 business days. Please pay close attention to order deadlines on product pages for your desired delivery dates.

Products ordered from farms in Colombia:

BOGOTÁ

Order Day (Daily Deadline: 9:00am EST)	Arrives in Miami (flowers are flown overnight)	Anticipated arrival day to US based customers
Monday	Tuesday	Wednesday
Tuesday	Wednesday	Thursday
Wednesday	Thursday	Friday
Thursday*	Friday	Saturday (if available)
Friday	Saturday	Monday

* Please note: Saturday delivery will depend on if this service is available in your area.

MEDELLÍN

Order Day (Daily Deadline: 9:00am EST)	Arrives in Miami (flowers are flown overnight)	Anticipated arrival day to US based customers
Monday	Tuesday	Wednesday
Tuesday	Wednesday	Thursday
Wednesday	Thursday	Friday
Thursday*	Friday	Saturday (if available)
Friday	Saturday	Monday

* Please note: Saturday delivery will depend on if this service is available in your area.

Timing Your Order

BelaStem makes every effort to ensure successful delivery on stated dates and the majority of orders will be delivered as scheduled. However, weather, mechanical problems and other unforeseen circumstances may preclude delivery on a stated date. If you are ordering for a specific event, please consider timing your order to receive your flowers 2-3 days prior to your event. BelaStem will not issue credits or refunds or packages delivered within 24 hours of the stated delivery date.

Receiving Your Flowers

Delivery Addresses

Please note we cannot deliver to a PO Box. Shipments will be delivered to the address provided on the BelaStem platform, so please ensure that the shipping address for your order is accurate and correct. BelaStem currently can only receive and fulfill orders within the continental United States (lower 48).

If you provide an incorrect address and the shipment needs to be re-routed or is delivered to an incorrect address, a service fee will be incurred.

Additional Fees for Orders Received at a Residential Address

BelaStem is a B2B commercial service, so delivered to residential addresses will incur a $4 fee. This is a fee that UPS charges for deliveries to non commercial addresses.

Receiving Your Order

UPS requires a signature upon delivery which will take place during regular business hours. Please be sure that you or a staff member are available to receive the order. BelaStem is not responsible for lost or stolen products. BelaStem is not responsible for products left in incremental weather.

Changes and Cancellations

Because of our quick order fulfillment direct from the farm, orders placed for delivery in the same week (or early the next), cannot be changed or canceled. Orders placed for delivery 2-4 weeks in advance require 5 business days' notice of change or cancellation prior to the fulfillment date (the date the flowers will be packed and shipped by the farm, typically 3-4 days prior to your delivery date). Change requests will depend on farm inventory availability at the time of the requested change and may not be able to change order based on new requests.

All order cancellations are subject to a 15% surcharge.

All change and cancellation requests must be submitted by email to [email protected].

Claims and Disputes

If you receive the incorrect product, damaged product, or have reason to believe that the product is inconsistent with your original order, you will need to email [email protected] WITHIN 48 HOURS of receiving your product. Unfortunately, BelaStem cannot process claim or refund appeals after 48 hours of your receipt of the delivery. The email must include the order number, photos showing the box and shipping label the flowers arrived in as well as a photo of the flower(s) that are the subject of the claim.

Farm Direct Marketplace for Floral Professionals

Buy Flowers by Bunch or Box

Why Use BelaStem?

🌱 Benefits for Growers

🌸 Benefits for Floral Professionals

How It Works

Explore & Order

Grower Confirms

Seamless Logistics

Receive Fresh Blooms

How BelaStem Benefits Your Business

1. Cut to Order

2. Ease of Use, All Inclusive Pricing

3. Direct Delivery to Your Store

Help & Support

Getting Started

Ordering & Products

Pricing & Payment

Shipping & Delivery

Customer Support